New skills and intelligent incentive programs.
Because AI is replacing many work processes and requirement profiles are changing accordingly, new skills are needed. In a study by the Gartner Group, the most sought-after skills in job advertisements were structured into three areas, with creative skills given the highest priority. This involves
- Integrity and
These are characteristics that a computer does not (yet) possess. The prerequisite for applicants is therefore the inner attitude to carry out their tasks in the team with a high degree of commitment and self-determination. Applicants who constantly strive to demonstrate their uniqueness as individuals are out of place in agile work environments. That is why HR managers need intelligent incentive programs that promote team performance much more intensively than individual performance.
At the same time, a spirit of entrepreneurship needs to be awakened in the DNA of all employees. What is called for are people who think entrepreneurially, initiate projects independently through their own ideas, and who do not stoically and passively process tasks without creativity – because the latter will be taken over by machines in the future. Identification with corporate themes will become a success factor for creative employees with a high degree of customer orientation. They will also be willing to get deeply involved in a topic, recognize holistic interrelationships and convincingly argue internally for potentially changed solutions. Alongside the necessary professionalism, this can be achieved more effectively by people with high levels of enthusiasm.
The second most important factor for the future is an affinity for dealing with new technologies. This extends beyond the obvious use of Microsoft Office applications. Constantly improved customer relationship management tools and workflow applications are establishing themselves in this VUCA world (volatility, uncertainty, complexity and ambiguity) as the standard for modern communication. The third skill is in-depth expertise in new technologies. Employers are looking for problem-solvers who can also develop strategic and holistic solutions and can be effectively deployed on new business models and new competitors. In this respect, we are not talking about individualists with an affinity for technology who are only proficient in modern programming languages, but about specialists who have the ability to align their analytical expertise to the needs of corporate strategy in a highly focused and substantiated manner.